Privacy & Cookie Policy
How to Contact Us
We welcome your feedback on our website and our privacy policy. If you would like to contact us with questions or comments, please send an email to info@12bclean.nl. You may request details about the personal data we hold about you under the General Data Protection Regulation (GDPR), which took effect on May 25, 2018. If you would like a copy of the information we hold about you, or if you have any questions regarding this privacy policy or how we use the personal information we have about you, please write to: 12B Clean, Oudelandseweg 5, 3194 AR, Hoogvliet. For more information about your rights under the General Data Protection Regulation, please visit the Dutch Data Protection Authority’s website: https://autoriteitpersoonsgegevens.nl/nl/onderwerpen/avg-nieuwe-europese-privacywetgeving/algemene-informatie-avgor read more about official European legislation at:https://ec.europa.eu/info/law/law-topic/data-protection/data-protection-eu_en.
From this point onward in the statement, www.12bclean.nl will be referred to in the text as “we,” “us,” or “our website.”
What information do we collect?
Your online session with us
1. Information about your computer
2. Information about your visits to and use of this website (this includes information about your browser, your IP address, the site you came from, and the links you followed when leaving our site). This information is also collected via cookies.
Location Information
3. Your general location, as determined based on your IP address and provided by your browser.
Personal Information
4. When you voluntarily provide information in forms to contact us, ask a question, or sign up for the newsletter, you are sharing personal information with us. This includes your name, email address, and any other information we request and that you provide.
5. When you perform activities on our site (for example, when you sign up for the newsletter), we collect your name, contact information, and other details through the forms you fill out, as well as information provided when you visit our website. Information collected through forms will never be shared outside our organization.
Financial Information
6. We do not request or collect financial information. However, if you fill out the contact form and choose to submit such information, it will never be used for any purpose. This information is considered highly confidential and will not be shared by us under any circumstances. We therefore ask that you refrain from submitting such information via the website.
How is the information used?
We use this information to understand your needs and provide you with better service. Specifically, for the following reasons:
1. For statistical purposes and management analysis to manage the website or improve our products and services.
2. To provide you with services through the website and to process your payments.
3. Internal record-keeping and administrative purposes, and to inform you about our events, services, and products, or other related information that we believe may be of interest to you, as explained above.
4. To send you marketing messages, newsletters, and information about our company or the companies of carefully selected third parties that we believe may be of interest to you, by mail, email, or similar technology (you may notify us at any time if you no longer wish to receive marketing communications).
5. From time to time, we conduct market research using available information or to improve our website so that we can better meet your needs.
Sharing Collected Information and Requesting the Deletion of Your Data
Your information will not be disclosed to third parties unless you have given your consent for such disclosure. You can ask us at any time to stop sending you event- or membership-related messages by sending us an email with the words “UNSUBSCRIBE” in the subject line or by contacting us by phone. When you receive an email from us, that message will also include an option to opt out of receiving further information of that type from us.
If you would like us to delete the information we have about you, please let us know. Please note, however, that if you use any of our services that require you to provide personal information, deleting your records may mean that you will need to resubmit this information in order to continue using these services.
We may disclose statistics about our website visitors, customers, and applicants to describe our services to prospective partners, advertisers, and other reputable third parties, and for other legitimate purposes. These statistics will not contain any personally identifiable information in any form.
Cookies and Log Files
Cookies
Cookies are text files stored on your computer that are accessible only by the websites that create them. Our website may use cookies and log files from time to time for statistical analysis, to understand user behavior, to manage the site, to customize the information presented to a user based on their preferences, and to improve the user experience. All information collected through our use of cookies is gathered on an aggregated, anonymous basis.
Most web browsers automatically accept cookies. However, you can delete or disable cookies by following the instructions athttp://www.allaboutcookies.org/manage-cookies/. Please note that you may not be able to take full advantage of a website if you disable cookies. Our website uses cookies to keep you logged in. Therefore, disabling cookies may reduce your experience with the service. More information about cookies can be found on the Interactive Advertising Bureau’s websiteat www.allaboutcookies.org.
1. Strictly Necessary Cookies / Functional Cookies
These are cookies that are necessary for the site to function. Without these functional cookies, our website will not work properly. Under the cookie law, consent is not required for this category of cookies.
2. Analytics cookies
Our website uses analytics tools and these analytics cookies so that we can track where our visitors come from, what operating system they use, how many people read certain articles, etc. This information is very important to us; based on these metrics, we can optimize the site and make it more user-friendly. Our website uses cookies from the following tools for analytics, measurement, and optimization: Google Analytics and Google Tag Manager.
3. Advertising cookies
When advertisements, promotional content, etc., are used on websites, a web beacon is sometimes placed to track how often the promotional content has been viewed. We assure you that these beacons never collect privacy-sensitive information. At this time, our website does not use such services.
Videos
Our website may use videos hosted by third parties, such as YouTube or another online video partner. These parties use cookies to ensure that the videos function properly. We have no control over any use of marketing cookies by these parties when a video is played. By visiting our website, you agree to this.
Social Media
If you share our content via social media—for example, by following us on Facebook, LinkedIn, or YouTube, or by tweeting about us on Twitter—those social networks will record that you have done so, set a cookie for this purpose, and may link you to messages related to our brand in the future. In some cases, when a page on our website contains content from a social network—such as a Twitter feed or a Facebook comments section—those services may set a cookie even if you do not click on a button. As is the case with all cookies, we do not have access to the cookies set by social networks, just as those social networks do not have access to the cookies we set ourselves. We do not actively set third-party social media cookies on our website.
Log files
Our systems automatically collect anonymous information about visitors, including IP addresses, browser type, language, and the dates and times of website visits. The data collected does not contain any personally identifiable information and is used, as described above, for statistical analysis, to understand user behavior, and to manage the site.
Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). The information generated by the cookie regarding your use of our website (including your IP address) is transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of our website, compile reports on website activity for website operators, and provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law, or to the extent that such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. For more information about Google’s privacy policy, please visithttp://www.google.com/privacy.html.
Forms
On our website, users have the option to sign up for the newsletter or contact us directly. To make this possible, our website uses forms that require users to enter personal information. This information is stored in a secure CMS database. Under no circumstances is this information shared outside of our website or with our web partner. In all online forms on our website, users are given the option to explicitly consent to sharing their data with us and our web partner or to opt out.
Security
The Internet is not a secure medium. However, we take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. We have implemented various security procedures as outlined in this policy. For example, our security and privacy policies are periodically reviewed and updated as necessary, and only authorized personnel have access to user information. We use secure server software (SSL) to encrypt visitor data and personal/financial information you enter before it is sent to us, and our database is hosted in a secure data center. Although we cannot guarantee that loss, misuse, or alteration of data will not occur, we do our utmost to prevent this.
Changes
We may make changes to this privacy policy from time to time. If we change our privacy policy, we will post the changes on this page. If a change to our privacy policy affects the use of your personal data, we will do our best to contact you by email to request your consent for such use. Your continued use of the service constitutes your acceptance of such changes.
Your consent to this privacy statement
If you do not agree with this privacy policy, please do not use our website. By using our site, you consent to our collection and use of information. Due to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not offer similar protections regarding your data and its use as set forth in this policy. However, we have taken the steps outlined above to try to enhance the security of your data. By submitting your data, you consent to these transfers.
